We’re committed to delivering your order quickly and safely.
All orders are processed within 1–3 business days after payment is confirmed (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking information.
Estimated Delivery Times
Delivery times vary depending on your location and local postal service conditions:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–14 business days |
| Canada | 7–14 business days |
| Europe | 7–14 business days |
| Other international locations | 10–20 business days |
Please note: Delivery estimates are provided as a guideline only. Actual delivery times may vary due to customs processing or unforeseen delays.
Order Processing and Tracking
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Orders are shipped from our fulfillment centers via trusted carriers.
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Once your order has been shipped, you’ll receive a tracking number via email so you can monitor its progress.
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If you place multiple items in one order, they may ship in separate packages for faster delivery.
Shipping Address & Delivery Issues
Please ensure your shipping address is accurate and complete at checkout.
We are not responsible for orders lost due to incorrect or incomplete addresses provided by the customer.
If your order is delayed or missing, please contact our support team within 20 days of the expected delivery date so we can help resolve the issue.
Contact Information
If you have any questions or concerns about your shipment, please contact our customer service team:
Email: support@soursopliquid.com