Terms of Service

Terms of Service

Last updated: October 27, 2025

OVERVIEW

This website is operated by Soursop Liquid (“Soursop Liquid”, “we”, “us”, or “our”). These Terms of Service (“Terms”) govern your access to and use of SoursopLiquid.com and all related content, features, products, and services (collectively, the “Service”).
By visiting our Site and/or purchasing from us, you agree to be bound by these Terms, together with any policies referenced or linked herein (including our Privacy Policy and Refund Policy).

We may update these Terms from time to time. Changes are effective when posted on this page. Your continued use of the Service after changes are posted constitutes acceptance.

Our store is hosted by Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services.

1. ONLINE STORE TERMS

By using the Service, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use the Site.
You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws (including intellectual property laws). You must not transmit any worms, viruses, or malicious code.

A breach of these Terms may result in immediate termination of your access to the Service.

2. GENERAL CONDITIONS

We reserve the right to refuse Service to anyone, at any time, for any reason permitted by law.
You understand that your content (excluding payment card data) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Payment card data is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings in these Terms are for convenience only.

3. SITE INFORMATION

We strive to provide accurate and current information, but materials on the Site may be incomplete or outdated. Content is provided for general information only and should not be relied upon as the sole basis for decisions. You agree it is your responsibility to monitor changes to the Site.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Product prices and availability are subject to change without notice.
We may modify or discontinue the Service (or any part thereof) without notice. We are not liable for any modification, price change, suspension, or discontinuance.

5. PRODUCTS & SERVICES

Some products or services may be available exclusively online and in limited quantities, and are subject to our Refund Policy.
We make every effort to display product colors and images accurately; we cannot guarantee your device’s display is accurate.
We may limit sales to any person, region, or jurisdiction; limit quantities; change product descriptions or pricing; or discontinue any product at any time.
We do not warrant that the quality of products, services, or information will meet your expectations, nor that errors will be corrected.

6. BILLING & ACCOUNT INFORMATION

We may refuse any order and may limit or cancel quantities per person, household, or order (including orders using the same account, card, billing and/or shipping address). If we make changes or cancel an order, we may attempt to notify you via the contact details supplied at checkout.

You agree to provide current, complete, and accurate purchase and account information and to promptly update such information (including email, card numbers, and expiration dates) so we can complete transactions and contact you as needed.
See our Refund Policy for additional details.

7. OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available,” without warranties or endorsement. We have no liability arising from your use of optional third-party tools. Your use is at your own risk and you should review the applicable third-party terms.

We may offer new features or services in the future; such features will also be subject to these Terms.

8. THIRD-PARTY LINKS

Third-party materials, products, services, or links may be available via the Service. We are not responsible for examining or evaluating, and do not warrant, any third-party content or websites, and have no liability for transactions made with third parties. Review third-party policies carefully before engaging in any transaction. Complaints regarding third-party products should be directed to the third party.

9. USER CONTENT & FEEDBACK

If you submit content (e.g., ideas, suggestions, proposals, plans, reviews, messages; collectively, “Comments”), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, translate, distribute, and display such Comments without obligation to compensate you or maintain them in confidence. We may monitor, edit, or remove content we deem unlawful, offensive, or otherwise objectionable.

You agree your Comments will not violate any rights of third parties, including IP, privacy, or publicity rights, and will not contain unlawful, abusive, or malicious content or malware. You are solely responsible for your Comments.

10. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy (see “Privacy Policy” link on the Site).

11. ERRORS, INACCURACIES & OMISSIONS

From time to time there may be information on the Site or Service that contains typographical errors, inaccuracies, or omissions (including product descriptions, pricing, promotions, shipping charges, transit times, and availability). We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you submit your order). Except as required by law, we undertake no obligation to update information.

12. PROHIBITED USES

In addition to other prohibitions set out in these Terms, you are prohibited from using the Site or its content:
(a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any applicable laws or regulations; (d) to infringe upon our or others’ intellectual property; (e) to harass, abuse, defame, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload viruses/malicious code; (h) to collect or track personal information; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent security features.
We may terminate your use of the Service for any prohibited use.

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable. You agree that we may remove the Service for indefinite periods or cancel the Service at any time, without notice.

THE SERVICE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, Soursop Liquid and our directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, revenue, savings, data, or replacement costs, arising from your use of the Service or any products, even if advised of the possibility. In jurisdictions that do not allow exclusion or limitation of liability, our liability shall be limited to the maximum extent permitted by law.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Soursop Liquid and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand (including reasonable attorneys’ fees) made by any third party due to or arising out of your breach of these Terms or your violation of any law or third-party right.

15. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. This does not affect the validity of the remaining provisions.

16. TERMINATION

These Terms are effective unless terminated by either you or us. You may terminate at any time by ceasing to use the Site and notifying us.
If we believe you have failed to comply with any term, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; we may also deny you access to the Service.

17. ENTIRE AGREEMENT

These Terms and any policies or rules posted by us on the Site constitute the entire agreement between you and us and supersede any prior agreements or communications. Any ambiguities shall not be construed against the drafting party.

18. GOVERNING LAW

These Terms and any related disputes are governed by the Federal Arbitration Act and, to the extent not preempted, the laws of the State of Wyoming, USA, without regard to conflict of laws principles.

19. CHANGES TO TERMS

You can review the most current version of these Terms on this page. We may update, change, or replace any part of these Terms by posting changes to our website. Your continued use after changes are posted constitutes acceptance.

20. SMS MARKETING & NOTIFICATIONS

By consenting to Soursop Liquid SMS marketing at checkout or via our signup tools, you agree to receive recurring text notifications (including order updates and abandoned checkout reminders), marketing offers, and transactional messages. Message frequency varies. Consent is not a condition of purchase. Message and data rates may apply.

To unsubscribe, reply STOP, END, UNSUBSCRIBE, CANCEL, or QUIT to any message, or use the unsubscribe link (if provided). We will honor other clear opt-out requests (e.g., “please opt me out”). For help, reply HELP to any message.

We may change any phone number or short code used for the program and will notify you when such changes occur. We are not liable for messages sent to a number or code that has changed if notice was provided.

Your privacy matters to us. See our Privacy Policy to understand how we collect and use your information.

21. ARBITRATION & CLASS ACTION WAIVER

A. Agreement to Arbitrate

Except where prohibited by law, **you and Soursop Liquid agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or your access to or use of the Service or products (collectively, “Claims”) exclusively through binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules. Judgment on the arbitrator’s award may be entered in any court with jurisdiction. The arbitrator will issue a reasoned written decision.

This Arbitration Agreement is governed by the Federal Arbitration Act (FAA). To the extent the FAA does not apply, the internal laws of the State of Wyoming governing arbitration agreements will apply.

B. Procedures & Location

Arbitration will be conducted by a single arbitrator. Unless you and we agree otherwise, proceedings may be held by video/telephone or, if in person, at a location reasonably convenient to both parties (or at an AAA location). Each party bears its own attorneys’ fees and costs, unless the arbitrator awards otherwise under applicable law.

C. Exclusions

You may pursue an individual claim in small claims court if it qualifies. Intellectual property disputes relating to injunctive relief may be brought in court.

D. 30-Day Opt-Out

You may opt out of arbitration within 30 days of your first purchase from Soursop Liquid by sending an email to support@soursopliquid.com with the subject line “Arbitration Opt-Out” and the following: your full name, billing address, email used at checkout, order number(s), and a clear statement that you wish to opt out of the Arbitration Agreement. Your opt-out will not affect your relationship with us. Opt-out requests received after the 30-day period are invalid.

E. Class Action Waiver

YOU AND SOURSOP LIQUID AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of multiple persons or preside over any representative or class proceeding. Any dispute concerning the enforceability of this Class Action Waiver shall be decided only by a court of competent jurisdiction, not by an arbitrator.

22. CONTACT INFORMATION

Questions about these Terms should be sent to: support@soursopliquid.com